Due to Covid 19 Lock Down restrictions, some shipping zones may experience delivery delays. See our FAQs for more information

Will lockdown affect my order delivery?

As lock down restrictions change from time to time, the movement of our courier partners may also be impacted. During this time we are working closely with the couriers to ensure that your parcel is delivered as quickly as possible

For delivery to major centres we aim to meet delivery within  1 – 3 working days.

  • All  centres in Gauteng: 1 – 2 working days
  • Other major centres: 2-3 working days

For remote areas (non major centres) there are delays in courier deliveries. On average we are able to deliver within 4 working days but in rare cases this may extend to 7 working days.

If you have any concerns about the delivery of your parcel please feel free to chat to our support team. A live chat link is available on the bottom left hand side of your screen. Our chat agents are active Monday – Friday between 9am and 4pm to assist you. Alternatively you can call our office Monday – Friday between 9am – 6pm for assistance: + 27 10 312 6584.